As floor covering brands continue to expand their sample programs, the need for reliable sample processing capacity has grown with them. Campbell Printing saw that many customers needed more than print alone. They needed a partner who could coordinate printing, sample processing, assembly, kit packing, and distribution with greater control and responsiveness.
That need led Campbell to launch Grace Sample Company in late 2022. Built as a wholly owned subsidiary, Grace was created to give customers a more connected way to manage sample programs and to give Campbell the ability to support package deals with greater speed, accountability, and consistency.
Before Grace, Campbell often relied on third-party sample companies to complete the processing side of a package deal. Those businesses had their own priorities, schedules, pricing pressures, and capacity constraints. As a result, Campbell could not fully control important parts of the customer experience, including scheduling, service, quality, or program expansion.
That created limitations for both Campbell and its customers. If a customer used Campbell for print and another company for sample processing, the project became more fragmented. Coordination became more difficult, timelines became harder to manage, and the customer often had to carry more of the project management burden across multiple vendors.
For customers looking for a more responsive partner, that model left too many important variables outside Campbell’s control.
Campbell launched Grace Sample Company to create a more coordinated approach.
With Grace in place, Campbell gained the ability to manage more of the program under one roof. That includes design coordination, prototyping, proofing, printing, sample processing, assembly, kit packing, and distribution. It also created more control over scheduling, pre-processing, expediting, package deal pricing, and cross-discipline prototyping.
The goal was not to become the largest sample company in the industry. Larger competitors already exist. The goal was to build a sample operation that matched Campbell’s standards for responsiveness, reliability, and quality, and that gave customers a more connected way to move a program from concept through delivery.
Grace scaled quickly in its first year. The company established two separate sample buildings, attracted several industry veterans into management positions, and worked through more than 100 employees in the process of building its core team. That early scale-up gave Campbell and Grace the operating base needed to support customers with more speed, better coordination, and greater flexibility.
Today, Grace primarily processes soft and hard surface flooring sample books, while also supporting programs involving residential roll carpet, bound and serged rugs, rigid vinyl planks, ceramic tile, sheet vinyl, non-laminate composite, rubber, and turf.
Since Grace launched in late 2022, Campbell has been able to offer customers a more connected way to manage print and sample programs. This has helped the company add more than 20 package-deal relationships while giving customers fewer handoffs, tighter coordination, and a clearer path from concept through delivery.
The difference becomes most visible when timing gets tight. On select expedited projects, work that might once have taken two weeks to assemble has been completed in as little as two days. Campbell and Grace have made that possible by keeping print, sample processing, assembly, and scheduling closely aligned.
It has also helped Campbell become a stronger fit for customers looking for greater reliability and consistency in their sample programs, including Mannington Mills, Interface, Inc., and Kährs.
For customers, the benefit is straightforward: faster response when deadlines tighten, less back-and-forth across vendors, and one team better positioned to carry the work from concept through delivery. This is what Grace was built to provide.
Need a more coordinated partner for print and sample processing?
Talk to Campbell Printing and Grace Sample Company about integrated support for floor covering sample programs.